CUSTOMER CENTER

070-4337-2009


CONTACT

ov-overseas@green-cos.com

                     

  • Product Options

    DEOPROCE CLEANSING OIL [FRESH PORE DEEP]

    Cleansing oil exclusively for pore care that cleanly removes wastes in the pores
    Basic Information
    Product Name DEOPROCE CLEANSING OIL [FRESH PORE DEEP]
    Overview Cleansing oil exclusively for pore care that cleanly removes wastes in the pores
    Product Code DEO01161A
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Product information

Product name
DEOPROCE CLEANSING OIL FRESH PORE DEEP
Volume and weight
200ml
Product details
None
Functional screening test
None
How to Use
None
Shelf-life
36 months after manufacture, 12 months after opening
Product of origin
Republic of Korea
Manufacturer and distributor
GREEN COS Inc./(주)OVCOS Inc.

All ingredients

MINERAL OIL, CAPRYLIC/CAPRIC TRIGLYCERIDE, SORBETH-30 TETRAOLEATE , SORBITAN SESQUIOLEATE , FRAGRANCE, CAMELLIA SINENSIS SEED OIL , VITIS VINIFERA (GRAPE) SEED OIL , ROSA CANINA FRUIT OIL , BHT, HEXYL CINNAMAL, BUTYLPHENYL METHYLPROPIONAL, LINALOOL

Use Precautions

  • 1. If you experience any of the following abnormalities during use of this product, discontinue use and consult a specialist.
  • 2. Do not use the product on areas with cuts, eczema, or dermatitis.
  • 3. Storing and Handling Precaution
          가) Keep out of reach of children.
          나) Avoid placing the product in high or low temperature and direct sunlight.
This product can be exchanged or compensated in accordance with the consumer dispute resolution standard of the Fair Trade Commission notification.
Customer service phone number : 82-70-4337-2009
  • Order/Shipping/ExchangesFor more information, please contact Customer Service

  • Payment

    We accept the following forms of payment:
    - Credit Card
      - Visa
      - MasterCard
      - American Express
      - Discover
    - PayPal
  • Shipping

    Shipping Method : Parcel Service

    Shipping Area : A Region.

    Shipping Cost : International Shipping Fee

    Shipping Time : 2 - 7 days

    Shipping Information : Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

  • Returns & Exchanges

    1. Requirements:

    Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.

    1) An item is eligible for cancellation if:
    -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
    -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
    -the ordered item is out of stock.

    2) We accept return(s) if:

    -you receive a product different from your order; or

    -you receive a defective product.

    **Return Instructions

    (1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

    (2) A customer service representative will be in contact to assist you by email or phone.

    (3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.

    *Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

    *Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

    *Please include all contents of the original package and free gifts (if applicable) in your return packaging.

    * Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.

    3) We do not accept return(s) if:

    -you are returning the items just because you changed your mind (on size, color, etc.)
    -you are returning shoes, bags, or any other accessories
    -the products are damaged due to your mishandling
    -your return request is not approved by our staff

    The following items are not considered defective:

    * Items that are originally manufactured without tags or labels
    * Items with creases that may have been made while shipping
    * Items with unsatisfactory/incomplete finish due to mass production

    4) If there is a missing item from your order:

    *Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
    *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

    Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
  • Product Inquiry

    뮤즈베라 고객센터 : 070-4337-2009
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